General

System Info

• Availability status of the Augmentt Application
• How were my productivity and security grades calculated?
• Support Severity Definitions and Response Times
• Planned Site Maintenance
• How to Assign Licenses to your Companies.

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Troubleshooting

• Sign-up process seems stalled. What should I do?
• I tried logging in but it says account doesn’t exist. What should I do?
• I forgot my password – I clicked the forgot password icon, typed my email address and nothing happened. What should I do now?
• Do you have any documentation I can read?
• I tried submitting feedback, but not sure who to assign it to?

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Usage Agreements

• Service Level Agreement (SLA)
• Subscription Agreement & Terms and Conditions

How-to Videos

• Signing Up
• An Overview of the Dashboard
• Quick Setup
• Discover
• Reporting

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