Support Center

Login  Sign up

I just uploaded my DNS file, but there's no data in my dashboard.

There could be a few things causing this issue. The first thing to check is that the file you uploaded actually contains data. Make sure that you didn't accidentally upload an empty log file.

The next thing that you should check is which company you have selected.   If you have a company selected that does not have either DNS data uploaded or associated Augmentt Agents deployed, blank results would make sense.  

The date range that you have selected, could potentially be the issue.  You can change the time period by selecting a predefined period, or by creating a custom one using the calendar selector functionality.

If the solutions outlined in this article do not resolve your issue, please email and we will be happy to help you resolve the issue. 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.