User Management | Customer Knowledge Base

Engage functionality

Works with both Microsoft Entra and Google Workspace
Saves time by providing multi-tenant access without jumping in and out of Microsoft and Google portals
Promotes best practices, avoids human error, and provides audit of actions taken

Protects the integration account from being modified by the module

Engage platform support

Action	Microsoft 365	Google Workspace
Create user	Yes	Yes
Offboard user	Yes	Yes
Schedule offboarding (Engage Autopilot)	Yes	No
Reset password	Yes	Yes
Force sign-out of all apps	Yes	Yes
Block / suspend sign-in	Yes	No
Re-register MFA	Yes	No
Manage groups	Yes	Yes
Manage licenses	Yes	Yes
Manage shared mailboxes	Yes	No
Manage distribution lists	Yes	No
Manage Out of Office replies	Yes	No
Manage email forwarding	Yes	No
Create Temporary Access Pass (TAP)	Yes	No
Block from Global Address List	Yes	No
View and edit user details	Yes	Yes