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I tried uploading a file but I keep getting an error and to contact support? Now what?

The DNS log file upload process will attempt to parse your file into the appropriate fields used to display information in our product. We provide support for Cisco Umbrella and TitanDNS log files. We will continue to expand this file format support over time. We are interested in the DNS solutions that you are using and will appreciate a feature request submission from you to get that support into the product.

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