Support Center

Login  Sign up

The Agent is not Reporting in

The following will be a list of troubleshooting for you to trouble shoot your agent:

- Try restarting the Augmentt Agent Service.

- Make sure that your Firewall isn't blocking the IPs and

- Check the Total web traffic. From the side menu select Configuration>Saas Applications and scroll down to Total Web Traffic. If your traffic is showing up in there, you need to add the Saas Apps to Discover.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.