Support Center

Login  Sign up

Mac Agent


Mac OSX 10.15.7 or greater (Catalina, Big Sur, Monterey)

Architectures: M1 and Intel supported

Supported browsers - Safari, Chrome, Firefox, Edge


Step 1 - Download the agent

Go To your Augmentt Dashboard and under Configuration Tab click on Data.

On the Data page the Agent tab is the default landing page. On the top right of the page is the button to select what Agent version you want to download. Click on it and then select the Mac Version. The download should begin automatically.

On the same page copy the license key for that company to use in a later step

Step 2 - Enable admin rights

Once the Agent zip file has been downloaded open up Terminal and run the below command

sudo -s

The admin rights are to enable the agent to be able to autonomously push the data to your Augmentt account for the users Saas history, add the files to the users Library and for chmod command execution

Step 3 - Navigate to the downloaded folder within terminal

Step 4Run the following command

chmod +x *.*

Run the following command


Step 5 - Confirm that “Full Disk Access” has been given to the agent under the Privacy Tab within the Security & Privacy Settings menu.
This menu may not always open automatically.  If it does not, simply launch it from the finder.


At this point the agent should be making its first push to Augmentt with the Saas usage of the user. The agent will make a push every time the service is started and from there every 6 hours afterwards.


To remove the new agent from the machine manually navigate to the Applications folder and drag the Augmentt Agent to the trash. You will be prompted for administrator permission to complete the removal.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.