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Having issues? Check out the Q&A in this troubleshooting section.
My file is 40MB and your app only accepts 35MB, what do I do with this file?
I see an option for Schedule a Call with a Specialist…. Do I need to do that?
I uploaded the file but nothing happened? How do I get my data to display?
I see a long list of supported vendors to select from in the file upload process, do you support all of these vendors?
It says “your recognized SaaS app”, but I don’t see any of these apps on my dashboard. What are these apps?
I see “your web traffic” with a bunch of URLs, what is that?
Why doesn't the report feature work?
I'm seeing Applications in my dashboard, but they don't show up under any company! What's wrong?
I just uploaded my DNS file, but there's no data in my dashboard!
I can log in to Augmentt, but not the Support Portal.